Accelerate adoption & value capture of technology projects

Merit Consulting specializes in accelerating adoption on technology projects at enterprise companies.  This creates less risk & faster ROI for our clients.  The firm is led by Jonathan Dison, who has been delivering transformation projects for Fortune 500 companies for 25 years. 

What We Do

Merit Consulting accelerates adoption & ROI of technology projects.

It is well known that most technology projects fail to deliver expected results. The reason is they focus on building technology & forget user adoption. The secret to success isn’t better technology — it’s better user adoption. That is our niche.

We specialize in change management & user adoption on enterprise technology projects. Our clients decrease risk, minimize user pain, and accelerate ROI on their technology investments.

Company Profile

  • Family owned — founded in 2007

  • Over a dozen Fortune 500 clients

  • Proven methodology, tools & templates

  • Trusted network of 300+ consultants

  • Staffing 20 - 50 FTEs at a time

  • Financially strong, well capitalized, zero debt

  • Many client & industry awards

When To Use Us

Technology Projects

All technology projects need change management & user adoption.

We can help in the following ways:

  • Change Planning: assess change impacts across systems/processes and plan the training, communications & support required

  • Communications: develop communication plans/materials that are set expectations & ready the business for change

  • Training: develop training materials that accelerate users to adoption & help your team lead training

Acquisition Integrations

We expect an uptick in mergers & acquisitions over the coming years — and we have deep experience in this.

All acquisition integration teams include systems teams, process teams, organization design teams, PMO and Change Management.

We can lead or be part of the change management team. The deliverables are similar to technology projects.

  • Change Planning

  • Communications

  • Training

Starting the AI Journey

The AI journey is going to be manager-led. Companies need their managers to buy-in and lead their staff. Executives must empower & support their managers.

We can help in the following ways:

  • Executive Planning: how to setup managers to lead the AI change

  • Managers Leading AI Change: assisting managers in leading the AI change

  • Manager AI Storytelling: helping managers tell the story to the org

If there is a broad AI strategy or program, we can help execute in similar ways as a technology project, with change planning, communications and training.

Zero Drama Company

Our firm operates with a zero-drama policy. We have a trusted network of 300+ consultants with 20-50 staffed at any given time. If there are any issues (which is rare) our senior partners step in quickly to resolve.

Additionally (but importantly) we are very overly capitalized, highly insured & carry zero debt. There will be no financial drama with us. We are reliable & pay our bills on time.

Awards

We are humbled to receive awards along our journey. A few are shown here, while acknowledging that many people helped us along the way. The most important award we can receive is the continued trust & business of our clients.

  • Our firm has received numerous awards from clients for project excellence.

    While it is always nice to be recognized by clients — their repeat business is the highest compliment. We continue to maintain a 100% re-hire rate.

  • Houston Business Journal award for the fastest growing companies in the city. We placed in the Top 15 for three years in a row.

  • Houston Business Journal award recognizing top professionals in the Energy industry. Jonathan received this prestigious award in 2014.

  • Houston Business Journal award for the top professionals under the age of 40. Jonathan was awarded the prestigious honor in 2015.